AOD SaaS Systems Status

Some systems under maintenance...

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November 13, 2026 at 2:00 AM ETD

Update Plots 46, 11, 12, 25 to Build 1142

No impact is expected during this maintenance window.

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are

Maintenance

+ AOD ProdSite1

Maintenance

+ AOD ProdSite3

+ AOD Innovation

+ AOD Model Office

+ AOD_DevSite2

+ Support

GT Connect

Various Clients

This will impact clients based on unique criteria (see description of event)

November 25, 2026 at 2:00 AM ETD

Scheduled Approx. 2hrs

Update Plots 39, 40, 48, 45 to Build 1142

No impact is expected during this maintenance window.

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will be

Maintenance

November 25, 2026 at 2:00 AM ETD

Scheduled Approx. 2hrs

Update Plots 23, 29, 41, 30 to Build 1142

No impact is expected during this maintenance window.

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will be

Maintenance

November 20, 2026 at 2:00 AM ETD

Scheduled Approx. 2hrs

Update Plot 43 to Build 1142

No impact is expected during this maintenance window.

Plot43

will be

Maintenance

November 19, 2026 at 2:00 AM ETD

Scheduled Approx. 2hrs

Update Plots 28, 38, 26, 27 to Build 1142

No impact is expected during this maintenance window.

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will be

Maintenance

November 18, 2026 at 2:00 AM ETD

Scheduled Approx. 2hrs

Update Plots 33, 42, 44, 32 to Build 1142

No impact is expected during this maintenance window.

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will be

Maintenance

Past events

September 30, 2024 at 2:19 PM ETD in under a minute

Site 1 backup network disruption

We are aware of reports regarding being unable to access automatic backups. We are working to address this issue.

The current issue has been resolved. We will continue to monitor.

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were

Up and running

September 25, 2024 at 1:46 PM ETD in under a minute

SSL Certificate Issue causing outage

We have addressed this issue and are making appropriate changes to prevent this in the future. For most clients this was resolved around 9:50am with the entire AoD environment addressed by 10:40am EST

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were

Disrupted

September 9, 2024 at 3:01 PM ETD in under a minute

Remote access using Service Module via external locations disrupted

Updated included plots

We are failing over the Site3Firewall to its secondary system in 5 minutes. There might be a momentary loss of connection as this occurs.

Remote access to the thick client has been restored.

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were

Disrupted

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