AOD SaaS Systems Status

AOD SaaS Systems Status

All systems operational.
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+ AOD ProdSite1
Up and running
+ AOD ProdSite3
Up and running
+ AOD Innovation
Up and running
+ AOD Model Office
Up and running
+ AOD_DevSite2
Up and running
+ Support
Up and running

GT Connect

Up and running

Various Clients

This will impact clients based on unique criteria (see description of event)

Up and running
Scheduled Approx. 2hrs
Update Plots 39, 40, 48, 45 to Build 1142

No impact is expected during this maintenance window.

Plot39 Plot40 Plot48 Plot45

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 23, 29, 41, 30 to Build 1142

No impact is expected during this maintenance window.

Plot23 Plot29 Plot41 Plot30

will be

Maintenance

Scheduled Approx. 2hrs
Update Plot 43 to Build 1142

No impact is expected during this maintenance window.

Plot43

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 28, 38, 26, 27 to Build 1142

No impact is expected during this maintenance window.

Plot28 Plot38 Plot26 Plot27

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 33, 42, 44, 32 to Build 1142

No impact is expected during this maintenance window.

Plot33 Plot42 Plot44 Plot32

will be

Maintenance

Scheduled Approx. 2hrs
Update Plots 46, 11, 12, 25 to Build 1142

No impact is expected during this maintenance window.

Plot46 Plot11 Plot12 Plot25

will be

Maintenance

Past events

in under a minute
ADP OpenID connectivity issue

We are aware of an issue for clients attempting to access AoD using ADP credentials. We are working to determine the cause and to address it as quickly as possible.

We believe we have found the cause and addressed the issue. We are rolling this out to production. We will continue to monitor the issue throughout the day.

The proposed solution has proven not to be successful. We are continuing to work on addressing this issue as quickly as possible.

ADP has responded that “we are aware on this issue and are looking into it, we will get back to us with our findings shortly”

We are working on mitigate the impact that users and employees may be experiencing as quickly as possible.

In addition to the work done to mitigate the issue it would appear that ADP has also performed work to address the issue. We are seeing successful user and employee access via ADP credentials. We will continue monitoring throughout the day.

+
Plot5 Plot31 Plot8 Plot24 Plot23 Plot29 Plot33 Plot27 Plot30 Plot34 Plot12 Plot36 Plot35 Plot37 Plot38 Plot32 Plot39 Plot40 Plot41 Plot28 Plot47 Plot43 Plot44 Plot46 Plot42 Plot26 Plot25 Plot18 Plot7 Plot11 Plot45 Plot48 Plot6

were

Monitored

24h 37m
Degradation of Service

We are aware of an issue that is causing intermittent SSL certificate validation failure. End users may be receiving message of an invalid certificate or inability to connect to AOD services.  These problems are related to the issues reported with CloudFlare.

--Update – The issues impacted by the global CloudFlare outage are recovering. We will continue to monitor the issue though there may be intermittent issues as the fixes propagate across the CloudFlare network.

--Update– After monitoring the issue for the day we have seen no additional incidents

+
Plot31 Plot6 Plot8 Plot7 Plot12 Plot23 Plot11 Plot24 Plot25 Plot29 Plot26 Plot27 Plot33 Plot38 Plot35 Plot41 Plot32 Plot42 Plot34 Plot39 Plot45 Plot40 Plot46 Plot44 Plot43 Plot37 Plot36 Plot47 Plot28 Plot18 Plot48 Plot30 Plot5

were

Up and running

5h 0m
Windows Patching and SQL Failover on all Plot SQLs

Our team will be performing scheduled maintenance. During this timeframe, outage will be minimal per plot.

+
Plot31 Plot6 Plot7 Plot8 Plot11 Plot12 Plot18 Plot23 Plot24 Plot25 Plot26 Plot27 Plot28 Plot29 Plot30 Plot32 Plot33 Plot34 Plot35 Plot36 Plot37 Plot38 Plot39 Plot40 Plot41 Plot42 Plot43 Plot44 Plot45 Plot46 Plot47 Plot48 Plot5

were

Maintenance

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